The use of all TTS websites and subscription services are subject to these Terms and Conditions. For convenience, these are provided in three main sections:
Although provided in 3 sections, they do however constitute one integrated agreement.
Draft Partner and Sponsor Agreements are available upon request and will be tailored according to the nature of the Partnership and/or Sponsorship.
See also TradeTech Solutions Ltd.'s Cookie Policy and Privacy Policy both of which form an integral part of these Terms & Conditions.
BACKGROUND: These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which you may use TTS’s Websites and Services. Please read these Terms and Conditions carefully and ensure that you understand them. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of any TTS Website. If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using TTS Websites immediately.
1.1 This website is owned and operated by TradeTech Solutions Ltd, (“TTS”) a limited company registered in England under 11712382 whose registered address is Kemp House, 160 City Road, London EC1V 2NX and whose VAT number is GB 340 3511 47.
1.2 We are registered with the Information Commissioner’s Office.
2.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
“Business Day” means a day that banks are open for business in the United Kingdom, between the hours 9:00 am to 5:00 pm UK time.
“Capacity Loss” means loss of certain content, features, or capacity as set out in Clause 14.1;
“Chargeback” means reversal of payment as set out in Clauses 10.6 and 10.7;
“Content” means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, TTS Websites;
“End User” means the final user of a website, data, other content or service;
“Feedback” means any suggestions or comments for website or service improvement that a user of TTS Websites and\or Services makes to TTS;
“Fees” means payments and\or subscriptions due to TTS for the use of its websites and services;
“Licensed Content” means content or data which is covered by copyright or other IP protections which is licensed to be used by a party which not the holder of such IP rights;
“Multilingual Microsite” means the TTS service which translates and publishes online a subscriber’s microsite as described more fully and in details on ExpoWorld.cloud;
“Paid Services” means any TTS Service which is only available after payment of a Fee to TTS;
“Parties” means the Parties to these Terms and Conditions i.e. TTS and other users of TTS Websites and Services;
“Personal Information” as defined in TTS’ Privacy Policy;
“Renewing Paid Service” means a Paid Service which Is provided for a period of time and can be renewed (extended) for additional periods of time;
“System” means any online communications infrastructure made available through a TTS Website either now or in the future. This may include, but is not limited to, contact forms, email, live chat, and forums;
“Stored Card” means the credit or debit card which is used for the purposes of renewing Paid Services. For the avoidance of doubt, the full details of such cards are not stored or even seen by TTS, they are held be the relevant third party payment service e.g PayPal. TTS can only refer to the card by the its last 4 digits;
“Taxes” means value-added tax, sales tax, goods and services tax, etc.), levies or duties imposed by taxing authorities;
“Terms and Conditions” means this Agreement together with TTS’ Cookie and Privacy Policies;
“Third Party Services” means any service provided by an entity which is not a direct Party to these Terms and Conditions.
“TTS” means TradeTech Solutions Ltd.;
“TTS Services” means services offered by TTS;
“TTS Website(s)” means websites owned and maintained by TTS;
“User Content” means content provided by Parties to this Agreement, but not by TTS;
“User Platform” means any TTS Service which allows a User to publish data and content;
“User Products” means products offered by Parties to this Agreement, but not by TTS; and
“We/Us/Our” means TradeTech Solutions Ltd.
3.1 Access to TTS Websites is free of charge, however, some TTS Websites include sections which are only accessible upon payment of a subscription. Access to these sections are by using the unique login and password sent to you by email as confirmation of your subscription. You should amend the password sent to you after your first login.
3.2 Access to TTS Websites is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue any TTS Website (or any part of it) at any time and without notice. We will not be liable to you in any way if any TTS Website (or any part of them) is unavailable at any time and for any period.
4.1 For each User Platform, TTS will consider the owner of such User Platform to be the person or entity whose email address is listed in TTS’s records as the owner of the User Account under which the User Platform was created.4.2 All activities that occur under your User Account or Multilingual Microsite are your responsibility.4.3 The account information you provide us must be your own (or your company’s), and be accurate and complete.
5.1 All Content included on TTS Websites and the copyright and other intellectual property rights subsisting in their Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties. All other Content, copyright and intellectual property rights identified as belonging to third parties remain the property of those parties.
5.2 For personal use (including research and private study) only, subject to your full compliance with the TTS Terms and Conditions, you may:
5.2.1 Access, view, and use TTS Websites in a web browser (including any web browsing capability built into other types of software or app);
5.2.2 Download TTS Websites (or any part of them) for caching;
5.2.3 Print page[s] from the TTS Websites;
5.2.4 Download, copy, clip, print, or otherwise save extracts from pages on the TTS Websites; and
5.2.5 Save pages from TTS Websites for later and/or offline viewing.
5.3 You may not use any Content downloaded, copied, clipped, printed or otherwise saved from TTS Websites for commercial purposes without first obtaining a licence from Us (or our licensors, as appropriate) to do so. This does not prohibit the normal access, viewing, and use of TTS Websites for general information purposes whether by business users or consumers.
5.4 You may not systematically copy Content from TTS Websites with a view to creating or compiling any form of comprehensive collection, compilation, directory, or database unless given Our express permission to do so.
5.5 Subject to sub-Clauses 5.2 and 5.8 you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from TTS Websites unless given express written permission to do so by Us. For further information, please contact Us by email.
5.6 Our status as the owner and author of the Content on TTS Websites (or that of identified licensors, as appropriate) must always be acknowledged.
5.7 Subject to the timely payment of all applicable Fees, TTS hereby grants you, upon creating your User Account and for as long as TTS wishes to provide you with the TTS Services, a non-exclusive, non-transferable, non-sublicensable, fully revocable, limited license to use the TTS Services and Licensed Content, for the purpose of generating and displaying your User Platform to End Users and offering your User Products therein, solely as expressly permitted under the TTS Terms and Conditions, and solely within the relevant TTS Service description.
5.8 Nothing in these Terms and Conditions limits or excludes the provisions of Chapter III of the Copyrights, Designs and Patents Act 1988 ‘Acts Permitted in Relation to Copyright Works’, covering, in particular, the making of temporary copies; research and private study; the making of copies for text and data analysis for non-commercial research, criticism, review, quotation and news reporting; caricature, parody or pastiche; and the incidental inclusion of copyright material.
5.9 The TTS Terms and Conditions do not convey any right or interest in or to TTS’s Intellectual Property (or any part thereof), except only for the limited license expressly granted herein. Nothing in the TTS Terms and Conditions constitutes an assignment or waiver of TTS’s Intellectual Property rights under any law.5.10 We own all rights in and to our services, content, data, technology and features including all statistical traffic and related information to and from TTS owned domains.
6.1 You represent and warrant that:
6.1.1 you are at least thirteen (13) years of age, or sixteen (16) years of age if you are an individual within the European Union (EU), or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into the TTS Terms and Conditions and to form a binding agreement, for yourself or on behalf of the person or entity committed by you to the TTS Terms and Conditions;
6.1.2 you are not ordinarily resident of, and will not use or distribute the TTS Services in any country or region subject to: European Union, United Nations, United Kingdom and\or U.S. comprehensive country or regional embargos. You further confirm that you are not included on any sanctions list, including without limitation, the U.S. Specially Designated Nationals and Blocked Persons List, maintained by the U.S. (“SDN List”), or any other applicable sanctions list maintained by the EU, the United Nations, or the UK, and that you are not owned 50 percent or more, directly or indirectly in the aggregate, by a Sanctioned Party and are not otherwise controlled by such a party (“Sanctioned Party”). You agree to indemnify TTS against any and all losses, including without limitation, monetary penalties and legal fees, that TTS may suffer should you violate any of the forgoing confirmations regarding your non-sanctioned status;
6.1.3 your country of residence and/or your company’s country of incorporation is the same as the country specified in the contact and/or billing address you provide us;
6.1.4 the User Content is (and will continue to be) true, current, accurate, non-harmful, non-infringing upon any third party rights, and in no way unlawful for you to upload, import, export, copy, possess, post, publish, transmit, display or otherwise use, in the country in which you or your User Platform’s visitors and users (“End Users”) reside, or for TTS and/or your End Users to access, import, export, copy, upload, publish, post, store, use or possess in connection with the TTS Services; and
6.1.5 you have obtained all consents and permissions required under all applicable laws, regarding the processing, storing, collection, posting, transmission and publication of any Personal Information and/or image or likeness of any person, entity or property which is part of the User Content, and you will adhere to all laws applicable thereto.
6.2 You undertake and agree to:
6.2.1 regularly and independently save and backup any of your User Content and the information that is being processed by you regarding your User Platform, including with respect to End Users, User Products, and any applications features, services, and/or Third Party Services used, connected, presented or developed by you;
6.2.2 comply with all applicable laws.
7.1 TTS does not claim ownership rights on your User Content or the content you connected to the TTS Services. You know and agree that in order to provide the Services to you and to maintain and improve the Services we will need to access, upload and/or copy your User Content to our platform, including cloud services and Content Delivery Networks ("CDN”s), to make display adjustments, to train our software tools, to duplicate for backup and perform any other technical actions and/or uses required to perform our services, as we deem fit. You hereby grant us a non-exclusive, transferable, sub-licensable, royalty-free, and worldwide license to use your User Content for this purpose. This license is further extended to allow TTS to include any content that you publish in any traffic and potential trade flows analyses that TTS can then provide to Third Parties.
7.2 You allow us to use your website for our promotional activities, and to determine the manner in which the services will be performed.
7.3 We may handle your content in order to provide you with our Services.
7.4 You own all rights to your content.
8.1 You may link to TTS Websites provided that:
8.1.1 you do so in a fair and legal manner;
8.1.2 you do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists;
8.1.3 you do not use any logos or trademarks displayed on TTS Websites without Our express written permission; and
8.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it.
8.2 You may link to any page of the TTS Websites under the same conditions as listed under 8.1 above.
8.3 Framing or embedding of TTS Websites on other websites is not permitted without Our express written permission. Please email US for further information.
8.4 You may not link to TTS Websites from any other site the content of which contains material that:
8.4.1 is sexually explicit;8.4.2 is obscene, deliberately offensive, hateful, or otherwise inflammatory;8.4.3 promotes violence;
8.4.4 promotes or assists in any form of unlawful activity;
8.4.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;
8.4.6 is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
8.4.7 is calculated or is otherwise likely to deceive another person;
8.4.8 is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;
8.4.9 misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive;
8.4.10 implies any form of affiliation with Us where none exists;
8.4.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trademarks and database rights) of any other party; or
8.4.12 is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
9.1 Links to other sites are included on TTS Websites. Unless expressly stated, these sites are not under Our control. We neither assume nor accept responsibility or liability for the content of third party sites. The inclusion of a link to another site on this website is for information only and does not imply any endorsement of the sites themselves or of those in control of them. It is your responsibility to inquire about the relevant Terms & Conditions, Cookie and Privacy Policies of these third parties.
10.1 TTS will notify you of any Fees then in effect to be paid directly to TTS in relation to the Paid Services you decide to purchase from TTS. If you wish to receive or use the Paid Services, you are required to pay all applicable Fees in advance.
10.2 If you received a discount or other promotional offer, TTS shall have the right at the end of the applicable discounted period, to, automatically and without notice, renew your subscription to such TTS Service(s) at the full then-current applicable Fee.
10.3 To the extent permitted by law (and unless specified otherwise by TTS in writing), all Fees are exclusive of all taxes (including value-added tax, sales tax, goods and services tax, etc.), levies or duties imposed by taxing authorities (“Taxes”), and you shall be responsible for payment of all applicable Taxes relating to your use of the TTS Services, or to any payments or purchases made by you. If TTS is obligated to collect or pay Taxes for the Fees payable by you, and whether or not such Taxes were added and collected from you for previous transactions, such Taxes may be added to the payment of any outstanding Fees and will be reflected in the Invoice for such transaction.
10.4 We recommend that you verify the existence of any additional fees you may be charged by third parties in connection with the purchase of Paid Services or in connection with the renewal thereof (such as international transaction fees, currency exchange fees, or fees due to banks or credit card companies). TTS is not responsible for any such additional fees or costs.
10.5 By purchasing Paid Services directly from TTS, then as part of registering or submitting information to receive Paid Services, you also authorise TTS (either directly or through its affiliates, subsidiaries or other third parties) to request and collect payment and service fees (or otherwise charge, refund or take any other billing actions) from our payment provider or your designated banking account, and to make any inquiries TTS or its affiliates may consider necessary to validate your designated payment account or financial information, in order to ensure prompt payment, including for the purpose of receiving updated payment details from your payment, credit card or banking account provider (e.g. updated expiry date or card number as may be provided to us by your credit card company).
10.6 If you have any questions or concerns regarding a payment made by you to TTS, we encourage you to first contact our Helpdesk team before filing a Chargeback or reversal of payment, in order to prevent the TTS Service from being cancelled and your User Account being blocked, and to avoid the filing of an unwarranted or erroneous Chargeback, which may result in your being liable for its applicable Fees, in addition to re-payment of all the Fees applicable to the TTS Services purchased (and charged-back) by you.
10.7 We reserve our right to dispute any Chargeback received, including by providing the relevant credit card company or financial institution with any information and documentation proving that the User responsible for such Chargeback did in fact authorise the transaction and received or made use of the services rendered thereafter.
10.8 Virtual Trade Missions – Refund Policy. This Refund Policy applies to Virtual Trade Missions co-organised by TTS where TTS receives payment either for Virtual Stands and\or individual Delegate passes. In the case of a Force Majeur event which prevents a company from participating in the relevant Virtual Trade Mission, TTS will offer the company participation (with the same access rights as an Exhibitor and\or as a Delegate(s) free of any extra charge. In case, this is not a feasible option, then TTS will offer to repay the fee paid by the company less a 15% (fifteen percent) administration charge. In the case of reimbursement and where the company had paid for a Virtual Stand:
Any claims for refunds or reimbursement must be made by email no later than 5 Business Days following the relevant Virtual Trade Mission
11.1 TTS and/or its affiliated companies will issue an invoice or credit memo for any payment of Fees or refund made to or by TTS. Each invoice will be issued in electronic form and based on the country stated in your billing address and will be made available to by e-mail. For the purpose of issuing the invoice, you may be required to furnish certain Personal Information (as such term is defined in the Privacy Policy) in order to comply with local laws.
11.2 Invoices for our paid services will also be available in your User Account. Please note that the invoice presented in your User Account may be inadequate with your local law requirements, and in such case may be used for pro forma purposes only.
12.1 In order to ensure that you do not experience any interruption or loss of services, certain Paid Services include an automatic renewal option by default, according to which, unless you turn off the auto-renewal option, such Paid Services will automatically renew upon the end of the applicable subscription period, for a renewal period equal in time to the original subscription period (excluding extended periods) and, unless otherwise notified to you, at the same price (subject to applicable Taxes changes and excluding any discount or other promotional offer provided for the first period). For example, if the original subscription period for a TTS Service is one year, each of its renewal periods (where applicable) will be for one year.
12.2 Accordingly, where applicable and as for Fees paid directly to TTS, TTS will attempt to automatically charge you the applicable Fees using the Stored Card, within up to two (2) weeks before such renewal period commences. In the event of failure to collect the Fees owed by you, we may in our sole discretion (but shall not be obligated to) retry to collect at a later time, and/or suspend or cancel your User Account, without further notice.
12.3 TTS will endeavour to provide you an email notice prior to the renewal of such Paid Service at least thirty (30) days in advance of the renewal date.
12.4 By entering into these Terms and Conditions and by purchasing a Renewing Paid Service, you acknowledge and agree that the Renewing Paid Service shall automatically renew in accordance with the above terms.
12.5 You may turn off the auto-renewal option for Renewing Paid Services at any time via your User Account.
13.1 Cancellation by User. You may discontinue to use and request to cancel your User Account and/or any TTS Service at any time, in accordance with the instructions available in the relevant TTS Service. The effective date and time for such cancellation shall be the date and time on which you have completed the cancellation process of the TTS Service, and the effective date for cancellation of Paid Services shall be at the end of such Paid Services’ subscription period.
13.1.1 Notwithstanding anything to the contrary in the foregoing, with respect to subscriptions to Renewing Paid Services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment. Please note that as the cancellation process may take a few days, in order to avoid the next automatic renewal and respective charge, the cancellation request should be made at least fourteen (14) days prior to the expiration of the then-current service period.13.1.2 You may cancel your account or any services at any time.
13.2 Cancellation by TTS. Failure to comply with any of the TTS Terms and Conditions and/or to pay any due Fee shall entitle TTS, among other things, to suspend (until full payment is made) or cancel your User Account and User Platform (or certain features thereof), as well as the provision of any related TTS Services or Third Party Services to you.
14.1 If your User Account or any TTS Service or Third Party Service related to your User Account are cancelled (whether at your request or at TTS’s discretion), it may cause or result in the loss of certain content, features, or capacity of your User Account, including any User Content, End User data or other usage data retained therein, and including any domain name reservation or registration that was included in such Services (“Capacity Loss”). TTS shall not be liable in any way for such Capacity Loss, or for saving a backup of your User Account, User Content or End User data. Please also note that additional Fees may apply to re-activation of a User Account and/or any TTS Services following their cancellation, as determined by TTS in its sole discretion.
14.2 Following the termination of your User Account or User Platform, TTS reserves the right to delete all data in the normal course of operation. Data cannot be recovered once your User Account or User Platform is terminated.
14.3 If your account or any of your services are cancelled, it may result in loss of content and data which cannot be recovered. You are responsible for backing up your data and materials.
15.1 When acting as co-host and coordinator of virtual trade missions, TTS may offer a Business Matching Service. This Service provides that each company exhibiting (through a subscription to a virtual stand) will be given leads to ten potential counterparties for each virtual trade mission they participate in.
15.2 To generate the relevant list of potential counterparties, exhibitors have to provide TTS with the following information:
Contact Details:
Counterparty Profile
The compulsory field: Industry Sector to at least level 3 of the NACE industry sectors). Together with the optional fields: (a) Minimum Turnover and (b) Activity Profile. Whether the counterparty should be a Distributor; and/or a Producer; and/or a Exporter\Importer.
15.3 TTS will provide the following minimum details* of each potential counterparty by email 5 (five) business days following the closure of the relevant virtual trade mission:
* These details are sourced from Kompass’ EasyBusiness database.
15.4 Disclaimer: We cannot provide leads to companies that are not in the Kompass EasyBusiness database; in which case we will provide leads to companies that match as closely as possible the profile requested.
16.1 If you provide us with any suggestions, comments or other feedback relating to the TTS Services (whether existing, suggested or contemplated), which is or may be subject to any Intellectual Property rights such Feedback shall be exclusively owned by TTS. By providing such Feedback to TTS, you acknowledge and agree that it may be used by TTS in order to: (i) further develop, customise and improve TTS Services, (ii) provide ongoing assistance and technical support, (iii) contact you with general or personalised TTS -related notices and/or interview requests based on your feedback or otherwise, (iv) facilitate, sponsor and offer certain promotions, and monitor performance, (v) to create aggregated statistical data and other aggregated and/or inferred information, which TTS may use to provide and improve its services, (vi) to enhance TTS data security and fraud prevention capabilities, and (vii) to comply with any applicable laws and regulations. In addition, you (1) represent and warrant that such Feedback is accurate, complete, and does not infringe on any third party rights; (2) irrevocably assign to TTS any right, title and interest you may have in such Feedback and (3) explicitly and irrevocably waive any and all claims relating to any past, present or future moral rights, artists’ rights, or any other similar rights worldwide in or to such Feedback.
17.1 Any Personal Information sent to Us, whether through Our System or otherwise, will be collected, used and held in accordance with your rights and Our obligations under the law, as set out in Clause 23.
18.1 Nothing on the TTS Websites constitutes advice on which you should rely. It is provided for general information purposes only. Professional or specialist advice should always be sought before taking any action relating to legal, financial or fiscal actions.
18.2 Insofar as is permitted by law, We make no representation, warranty, or guarantee that TTS Websites or Services will meet your requirements, that they will not infringe the rights of third parties, that they will be compatible with all software and hardware, or that they will be secure.
18.3 We make reasonable efforts to ensure that the Content on TTS Websites are complete, accurate, and up-to-date. We do not, however, make any representations, warranties, or guarantees (whether express or implied) that the Content is complete, accurate, up-to-date, reliable or secure in any way.
18.4 We do not offer any advice. Any suggestions made - are only suggestions for consideration and should be checked with a competent authority before relying on them. Although we declare that we have a commercial relationship with some of the third party companies promoted via the TTS sites, we do not endorse any Third Party entity, product or service mentioned on or made available via the TTS Services – so please be sure to verify these before using or otherwise engaging them.
18.5 We provide services on an “As is”, “With all faults” and “As Available” basis, without any warranties of any kind, including any implied warranties or conditions of merchantability, fitness for a particular purpose, workmanlike effort, non-infringement, or any other warranty – all to the fullest extent permitted by law.
18.6 Notwithstanding anything to the contrary in the foregoing, in no circumstances may TTS be considered as a “publisher” of any User Content, does not in any way endorse any User Content, and assumes no liability for any User Content uploaded, posted, published and/or made available by any User or any other party on and/or through TTS Services, for any use by any party, or for any loss, deletion or damage thereto or thereof or any loss, damage, cost or expense that you or others may suffer or incur as a result of or in connection with publishing, accessing and/or relying on any User Content. Furthermore, TTS shall not be liable for any mistakes, defamation, libel, falsehoods, obscenity, pornography, incitement and/or any other unlawful and/or infringing User Content you or any other party may encounter.
18.7 You acknowledge that there are risks in using the TTS Services and/or connecting and/or dealing with any Third Party Services through or in connection with TTS Services, and that TTS cannot and does not guarantee any specific outcomes from such use and/or interactions, and you hereby assume all such risks, liabilities and/or harm of any kind arising in connection with and/or resulting from such interactions. Such risks may include, among others, misrepresentation of information about and/or by Third Party Services and/or Licensed Content, breach of warranty and/or contract, violation of rights, and any consequent claims. You accept such risks.
18.8 With respect to the issuance of any company online publishing or administration keys We may issue, We will only issue these to email addresses which include the internet domain that the company owns. Therefore, we will not issue such keys to emails with generic addresses such as @gmail, @ yahoo etc.
19.1 We exercise all reasonable skill and care to ensure that the TTS Websites are secure and free from viruses and other malware. However, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data, or other material that occurs as a result of your use of TTS Websites (including the downloading of any Content from them) or any other site referred to on these websites.
19.2 You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.
19.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via TTS Websites.
19.4 You must not attempt to gain unauthorised access to any part of a TTS Website, the server on which the website is stored, or any other server, computer, or database connected to TTS Websites.
19.5 You must not attack TTS Websites by means of a denial of service attack, a distributed denial of service attack, or by any other means.
20.1 To the fullest extent permissible by law, We accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) TTS Services or the use of or reliance upon any Content included on TTS Websites.
20.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to TTS Websites or any Content included on these websites.
20.3 If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
20.4 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of TTS Websites resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
20.5 Subject to applicable law, we will not be liable for any damages.
21.1 You may only use TTS Websites in a manner that is lawful. Specifically:
21.1.1 you must ensure that you comply fully with any and all local, national or international laws and/or regulations;
21.1.2 you must not use TTS Websites in any way, or for any purpose, that is unlawful or fraudulent;
21.1.3 you must not use TTS Websites to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and
21.1.4 you must not use TTS Websites in any way, or for any purpose, that is intended to harm any person or persons in any way.
21.2 We reserve the right to suspend or terminate your access to TTS Website if you materially breach the provisions of this Clause or any of the other provisions of these Terms and Conditions. Specifically, We may take one or more of the following actions:
21.2.1 suspend, whether temporarily or permanently, your right to access TTS Websites;
21.2.2 issue you with a written warning;
21.2.3 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
21.2.4 take further legal action against you as appropriate;
21.2.5 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
21.2.6 any other actions which We deem reasonably appropriate (and lawful).
21.3 We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions.
22.1 Use of TTS Websites is also governed by Our Cookie and Privacy Policies, see: Cookie Policy and Privacy Policy. These policies are incorporated into these Terms and Conditions by this reference.
23.1 All Personal Information that We may use will be collected, processed and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and your rights under the GDPR as well as the UK-GDPR (United Kingdom General Data Protection Regulation).
23.2 For complete details of Our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to Our Privacy Policy and Cookie Policy.
24.1 Accepting these terms and services does not form a partnership or any special relationship between us.
25.1 If We have your contact details, We may from time to time send you important notices by email. Such notices may relate to matters including, but not limited to, service changes and changes to these Terms and Conditions.
25.2 By subscribing to a TTS service you agree to receive marketing emails from TTS. However, you may opt out at any time. Any and all marketing emails sent by Us include an unsubscribe link. If you opt out of receiving emails from Us at any time, it may take up to 10 (ten) Business Days for your new preferences to take effect.
25.3 For questions or complaints about communications from Us (including, but not limited to marketing emails), please contact Us via the Helpdesk.
26.1 All unavoidable events and circumstances, external to the parties, unforeseeable, inevitable, outside the control of the Parties and which cannot be prevented by the latter, despite all reasonably possible endeavours, shall be deemed cases of force majeure. In a case of force majeure, the Parties will come together with a view to examining the impact of the event and agreeing to the conditions under which performance of the contract will be continued. If the case of force majeure lasts for longer than three months, these General Conditions can be terminated by the aggrieved party.
27.1 We may alter these Terms and Conditions at any time. Any changes will be immediately posted on TTS Websites and you will be deemed to have accepted these revised terms of the Terms & Conditions on your first use of any TTS Website following the alterations. You are therefore advised to check this page from time to time.
27.2 In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
28.1 We may assign our rights and obligations to other parties. You may only do so with our prior written consent.
29.1 To contact Us, please email Us via the HelpDesk. You may also mail us at our registered offices: TradeTech Solutions Ltd. Kemp House, 160 City Road, London EC1V 2NX, United Kingdom
30.1 These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of England & Wales.
30.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Sub-Clause 29.1 above takes away or reduces your rights as a consumer to rely on those provisions.
30.3 If you are a consumer, any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
30.4 If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England & Wales.
31.1 If any provision of the TTS Terms and Conditions is deemed by a court of competent jurisdiction to be invalid, unlawful, void, or for any reason unenforceable, then such provision shall be deemed severable and will not affect the validity and enforceability of the remaining provisions. No Waiver of any breach or default of any of the TTS Terms and Conditions shall be deemed to be a waiver of any preceding or subsequent breach or default.
32.1 These Terms of Use were written in English, and may be translated into other languages for your convenience. If a translated (non-English) version of these Terms of Use conflicts in any way with their English version, the provisions of the English version shall prevail. Translated (non-English) versions of these terms are provided for convenience only.
33.1. These Terms and Conditions, together with any other legal or fee notices provided to you by TTS, shall constitute the entire agreement between you and TTS concerning the subject matter hereof or thereof, and supersede any and all prior or contemporaneous agreements, understandings, promises, conditions, negotiations, covenants or representations, whether written or oral, between TTS and you, including those made by or between any of our respective representatives, with respect to any of the TTS Services. You further agree that you are not relying upon any promise, inducement, representation, statement, disclosure or duty of disclosure of TTS in entering into any of the TTS Terms and Conditions.
These Terms & Conditions were last updated on 28th July, 2024.
This Cookie Policy forms an integral element of Trade Tech Solutions Ltd.’s Privacy Policy and Terms & Conditions.TTS Websites use cookies. By using a TTS Website and agreeing to this policy, you consent to the website's use of cookies in accordance with the terms of this Policy.
1.1 We and our third party service providers use cookies and other tracking mechanisms (including tracking technologies designed for mobile applications) to track information about your use of TTS Websites and Services. We may combine this information with other Personal Information we collect from you.
2.1 "Cookies" are small files that reside on your computer's hard drive, generally contain an anonymous unique identifier and are accessible only by the website that placed them there and not any other sites.
2.2 TTS Websites may set and access Cookies on your computer. In addition, we may gather certain information about you, including details of your operating system, browser version, domain name and IP address, and the details of any website you linked from to TTS Websites. We do this in order to enable us to provide the services available on these websites and to monitor and improve the websites. Some cookies allow us to make it easier for you to navigate our websites and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our websites and Services.
2.3 There are four types of cookie:
2.3.1 Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable users to log into secure areas of our websites.
2.3.2 Analytical cookies. These types of cookies allow us to recognise, count the number of visitors, and see how visitors move around our websites when they are using them. This assists us to improve the way in which our websites work, for example, by ensuring that you can find what you are looking for easily.
2.3.3 Functionality cookies. These cookies are used to recognise you when you return to our websites. They enable the personalisation of content, recognition of users, and also remember your user preferences (for example, your choice of language or region).
2.3.4 Targeting cookies. These cookies record your visit to our websites, the individual pages visited and the links followed. If the cookie is set by a third party that also monitors traffic on other websites, this type of cookie may also be used to track your movements across different websites and to create profiles of your general online behaviour. Information collected by tracking cookies is commonly used to target online advertising.
2.4 The four types of cookies above will be either session cookies or persistent cookies:
2.4.1 Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into a particular website or Service. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through the website or Service.
2.4.2 Persistent Cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to remember your user information, preferences and activity, to enable us to provide our services to you when you next return to our websites or Services. We also use persistent cookies to track aggregate and statistical information about user activity, which may be combined with other user information.
2.5 Our cookies are not used:
3.1 We may also store your user information and website preferences locally within your web browser via HTML5.
4.1 Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Websites or Services to, among other things, track the activities of website visitors, help us manage content, and compile statistics about website and Services usage. We and our third party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
5.1 Most web browsers automatically accept cookies, but if you prefer you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you: (i) how to prevent your computer from accepting new cookies (ii) how to have the browser notify you when you receive a new cookie, or (iii) how to disable cookies altogether. Visitors to our websites who disable their web browser’s ability to accept cookies will be able to browse the website; however, most site features will not function if you disable cookies and you will not be able to automatically login to use our services.
6.1 Our websites, like most websites, includes functionalities given by third parties. Third party cookies originate from the integration of elements by other websites. We use automated devices and applications, such as Google Analytics to evaluate the use of our websites and our Services. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google's privacy policy is available at: https://policies.google.com/privacy.
6.2 We use these tools to help us improve our Services, performance, and user experiences. These entities may use cookies and other tracking technologies to perform their services. These third parties may collect your device ID, IP address, or other information about your use of the Services as part of the analytics they provide to us.
6.3 We also use these tools to create a better understanding of traffic and potential trade flows to enable ourselves and our partners to develop services to support these actual and potential trade flows.
7.1 We reserve the right to use third parties, such as network advertisers and other marketing agents, to display advertisements on Our Websites, to assist us in displaying advertisements on third party websites, and to evaluate the success of our advertising campaigns. Network advertisers are third parties that display advertisements based on your visits to Our Websites and unrelated third party websites. This enables us and these third parties to target advertisements by displaying ads for products and services in which you might be interested. Third party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs, and other technologies to measure the effectiveness of their ads and to personalise advertising content to you. These third party cookies and other technologies are governed by each third party’s specific privacy policy, not this one. We may provide these third-party advertisers with information about your use of Our website and our Services, as well as aggregate or non-personally identifiable information about visitors to Our Website and users of our Service.
7.2 You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information regarding this practice by NAI members and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites https://optout.networkadvertising.org/?c=1#!%2F (NAI) and https://optout.aboutads.info/?c=2&lang=EN#!%2F (DAA).
7.3 Opting out of one or more NAI members or DAA member networks (many of which will be the same) only means that those members no longer will deliver targeted content or ads to you. It does not mean you will no longer receive any targeted content or ads on Our Website or other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing. Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different computer or mobile device or change web browsers, your NAI or DAA opt-out may no longer be effective. Additional information is available on NAI’s and DAA’s websites accessible by the above links.
8.1 If you have any questions regarding our use of cookies, please contact us at: helpdesk@tradetech.cloud
9.1 We may change this Cookie Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
10.1 Any changes will be immediately posted on TTS Websites and you will be deemed to have accepted the terms of the Cookie Policy on your first use of a TTS Website following the alterations. We recommend that you check this page regularly to keep up-to-date.
This Cookie Policy was last updated on 17th July, 2024.
This Privacy Policy forms an integral element of Trade Tech Solutions Ltd.’s Cookie Policy and Terms & Conditions.
BACKGROUND: TradeTech Solutions Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits a TTS Website and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. If you do not accept this Privacy Policy, you should not use TTS Websites.
In this Policy the following terms shall have the following meanings:
“Cookie” means a small text file placed on your computer or device by our Site when you visit certain parts of our Site and/or when you use certain features of our Site.
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;]
1.1 These websites are owned and operated by TradeTech Solutions Ltd (“TTS”), a limited company registered in England under company number 11712382. Registered address: Kemp House, 160 City Road, London EC1V 2NX. VAT number: GB 340 3511 47 Data Protection Officer: Ian Dunning.Email address: ian.dunning@tradetech.cloud. Postal address: Kemp House, 160 City Road, London EC1V 2NX
1.2 We are registered with the Information Commissioner’s Office.
2.1 This Privacy Policy applies only to your use of our websites (and emails you may send us). Our websites may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
3.1 Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”), the Data Protection Act 2018 and the UK-GDPR (United Kingdom General Data Protection Regulation) (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an "identifier"’.
3.2 Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
4.1 Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
4.1.1 The right to access the personal data we hold about you; see below to see how to do this.
4.1.2 The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
4.1.3 The right to be forgotten i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details Clause 8 below.
4.1.4 The right to restrict (i.e. prevent) the processing of your personal data.
4.1.5 The right to object to us using your personal data for a particular purpose or purposes.
4.1.6 The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
4.2 Further information about your rights can also be obtained from the Information Commissioner’s Office.
4.3 If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. However, we would welcome the opportunity to resolve your concerns ourselves, so please contact us first via the Helpdesk indicated below.
5.1 Information systems and software procedures used to operate TTS Websites acquire, during the normal course of operation, some personal data whose transmission is implicit in the communication protocols of the Internet. Each time a user enters a TTS Website and each time the user refers to content we save the access data in the form of protocol files. Every protocol file is composed of:
5.2 Other than this anonymous information (which is not personal) we do not automatically collect any Personal Information from TTS Websites. However, if you sign up for any of the services on a TTS Website that require registration, we will require some Personal Information. Each registration process will set out what information is required from you and what we will do with this information. If you do not wish to provide these details, then we will be unable to provide the relevant service. Please also note that some websites and services indicated on TTS Websites are provided by third parties. In these cases, the relevant privacy policy will be that of the third party.
6.1 See our Cookie Policy.
7.1 Some sections of TTS Websites are accessible solely to users having created a user account to enable them to benefit from the website's services. As part of the creation of their user account, users must provide a certain amount of information about themselves and must choose a username and password. Users undertake to provide full, accurate and up-to-date information, and to make any necessary modifications to that information to ensure it remains up-to-date. TTS reserves the right to suspend or withhold permanently the use of the website's services if any piece of information provided by a user proves to be inaccurate, incomplete or not up-to-date. Users are solely responsible for keeping their password confidential. Users acknowledge and accept that their account is strictly personal and that communicating their password to third parties is prohibited. Users are wholly liable for any use of their usernames and passwords, whether or not they have authorised that use. Users undertake to inform TTS (via the helpdesk) immediately of any unauthorised use of their usernames and passwords. In these cases, Users should immediately change their password.
8.1 To contact us about anything to do with your personal data and data protection, please use the following details:
9.1 In case of access to Our websites from outside of the United Kingdom whose legislation relating to the collection, use and transfer of data differs from that of the United Kingdom, we draw your attention to the fact that by continuing to use Our website(s), you transfer your Personal Data to the United Kingdom and consent to such transfer.
9.2 TTS may transfer your Personal Data outside the United Kingdom, provided that it ensures, before transferring it, that entities outside the United Kingdom, offer an adequate level of protection or are subject to appropriate safeguards, in accordance with United Kingdom legislation.
9.3 Any of your Personal Data that is collected by TTS. or its affiliates will be kept confidential by TTS and its affiliates, and we will not disclose it to any third parties. The only exceptions to this are that we may disclose certain of your Personal Data:
9.3.1 if we are required to do so by law, regulation or the order of court or other legitimate government body or arbitration panel.
9.3.2 if you receive and use a coupon from a Third Party which gives you discounted access to a TTS Service, we will advise the relevant Third Party that you have used such coupon. The details that will be shared are:In these cases, you also acknowledge that such Third Party may contact you by email or by mail for marketing purposes.
10.1 We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
10.2 Any changes will be immediately posted on TTS Websites and you will be deemed to have accepted the terms of the Privacy Policy on your first use of a TTS Website following the alterations. We recommend that you check this page regularly to keep up-to-date.
This Privacy Policy was last updated on 17th July, 2023.